The Bomb
My service dept is the bomb, that's because I run it. I don't manage it though, don't care for that responsibility. I'm a service advisor, therefore I advise. I've been at this for 10yrs & at the same place, so I'm not out trying to screw you. I want your money today, but I want you coming back in the future & spending money so I can eat then too. I may not tell you what you want to hear, but it will be the truth, like it or not. Anybody can brag on themselves, so I encourage anyone that's in driving distance & is considering my dealership for their svc needs to come in, sit in the waiting room, & just start talking to my customers to get the real truth about how I conduct business. I can't please everyone all the time, but I come damn close & my customer satisfaction survey numbers show that:jump:
My service dept is the bomb, that's because I run it. I don't manage it though, don't care for that responsibility. I'm a service advisor, therefore I advise. I've been at this for 10yrs & at the same place, so I'm not out trying to screw you. I want your money today, but I want you coming back in the future & spending money so I can eat then too. I may not tell you what you want to hear, but it will be the truth, like it or not. Anybody can brag on themselves, so I encourage anyone that's in driving distance & is considering my dealership for their svc needs to come in, sit in the waiting room, & just start talking to my customers to get the real truth about how I conduct business. I can't please everyone all the time, but I come damn close & my customer satisfaction survey numbers show that:jump:
